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Privacy Policy
Information we may collect
Amunra Casino may collect information that players provide directly, information created through the use of an account and technical information collected when the website is accessed. The information handled will depend on the services used, the player’s interactions with the website and any legal or security checks that apply.
Account and identity information
When a player registers or uses an account, the site may handle details such as a name, date of birth, residential information, username, account preferences and other information needed to create and maintain the account. Players may also provide contact details so that account notices, service messages and support responses can be sent.
Verification and security information
To help confirm identity, protect accounts and meet applicable obligations, the site may request verification documents or related information. This can include documents used to verify identity, age, address or the source of funds where appropriate. Information may also be collected through security, risk and anti-fraud checks. These checks help identify unusual activity, prevent misuse and support a safe gaming environment.
Payment and transaction information
The site may handle information about deposits, withdrawals, wagers, wins, account balances and other transactions. Payment details may be processed through payment service providers or other organisations involved in completing a transaction. Amunra Casino may receive transaction information needed to confirm payment, reconcile an account, investigate a disputed transaction and meet security or legal requirements. Players should avoid sending full payment card details through ordinary support messages unless specifically requested through a secure process.
Device, usage and cookie information
When players browse or use the website, technical information may be collected. This may include an internet protocol address, browser type, operating system, device identifiers, language settings, time zone, pages viewed, links used, login activity and general interaction information. The site may also use cookies and similar technologies to remember preferences, support login functions, understand website performance and help detect suspicious activity.
How information may be used
Personal information is handled for purposes connected with providing and managing the casino service. Amunra Casino aims to use information only where it is reasonably necessary for the relevant purpose, where the player has made information available, where consent has been provided or where handling is required or permitted by applicable requirements.
- Creating, administering and securing a player account.
- Processing deposits, withdrawals and other account transactions.
- Providing access to casino features and maintaining accurate account records.
- Completing identity, age, verification, risk and anti-fraud checks.
- Detecting, preventing and investigating suspicious, unlawful or unauthorised activity.
- Responding to questions, complaints, technical issues and support requests.
- Sending important service communications about an account, transactions, security or changes to the website.
- Improving website operation, usability, content, performance and security.
- Understanding general patterns of website use through aggregated or statistical information.
- Managing responsible gaming, account protection and other player-safety processes where relevant.
- Meeting record-keeping, reporting and other legal or regulatory obligations that apply to the service.
- Sending promotional communications where permitted and where the player has chosen to receive them.
Marketing messages are intended to be separate from essential account and service communications. A player may unsubscribe from promotional messages by using the relevant option in the message or by contacting Amunra Casino. Opting out of marketing does not necessarily stop important messages about account security, transactions, verification or changes to the service.
Cookies and similar technologies
Cookies are small files or similar technologies that can be stored on a device when a player visits a website. They may help the website remember a session, keep security features working, save selected preferences and provide information about site performance. Some cookies may be used by service providers supporting website functionality, analytics or security. Players can manage, block or delete cookies through their browser settings. Disabling some cookies may affect login functions or the availability of certain website features.
Sharing, security and retention
Information may be shared with organisations that help operate the website and provide related services. These may include payment providers, identity and verification services, technology and hosting providers, customer support systems, security and fraud-prevention providers, professional advisers and other service providers acting on behalf of the platform. Information may also be disclosed where necessary to protect players, the platform or the public, to investigate suspected misuse, or to comply with a valid legal or official request.
Where information is provided to a service provider, the provider should handle it for the relevant service and according to appropriate confidentiality and security requirements. Depending on how services are operated, information may be processed or stored in another country. Privacy protections in those locations may differ from those in Australia. Appropriate steps should be taken to protect information when it is transferred or handled by service providers.
Reasonable technical, organisational and administrative measures may be used to protect personal information from unauthorised access, alteration, loss, misuse or disclosure. These measures can include access controls, account security procedures, monitoring, encryption or other safeguards where suitable. No website, device or method of transmission can be guaranteed to be completely secure, so players should use strong account credentials, keep them confidential and notify support if they suspect unauthorised access.
Information is generally kept for as long as it is needed for the purposes described in this policy, to manage an account, resolve issues, protect the service or meet applicable obligations. Closing an account does not always result in immediate deletion of every record. Some account, transaction, verification, security and support records must be kept for a period required by law or for other legitimate record-keeping purposes. Once information is no longer required, it may be deleted, anonymised or securely disposed of in accordance with applicable procedures.
Information about children
The service is intended for adults who are legally permitted to use online gambling services. Amunra Casino does not knowingly seek to collect information from children. If a person believes that a child has provided personal information, they should contact support so the matter can be reviewed and appropriate action considered.
Your privacy choices and data rights
Players may contact Amunra Casino about the personal information associated with their account. Subject to applicable requirements, players may ask for access to their data, request correction of information that is inaccurate or incomplete, ask for deletion of their data and withdraw consent to marketing communications. A request may need to include enough information to confirm the requester’s identity and protect the account from unauthorised disclosure.
- Access: ask what personal information is held about you and, where appropriate, request a copy or explanation of that information.
- Correction: ask for inaccurate, outdated or incomplete account information to be corrected.
- Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available under applicable requirements.
- Marketing consent: withdraw consent to promotional communications or ask for marketing preferences to be updated.
To exercise these rights or ask a privacy question, contact support@amunracasino.best. Please include a clear description of the request and use the email address or account details that can help identify the relevant account. For security reasons, additional verification may be requested before information is provided or changes are made.
A request may not always be able to be completed in full. For example, information may need to be retained to meet a legal obligation, protect another person’s privacy, investigate fraud, maintain security, resolve a dispute or preserve necessary business records. If a request is limited or declined, an explanation will be provided where appropriate.
Changes to this policy
This Privacy Policy may be updated when the website, services, privacy practices or applicable requirements change. The latest version will be made available on the website. Players should review this page from time to time, particularly before providing new information or continuing to use the service after an update. Continued use of the website after a policy change may indicate acknowledgement of the updated information, subject to any rights that apply.